In Module 2 you will learn how the study of behavior in organizations is essential to achieving personal success as a manager, regardless of your area of specialization. Organizational Behavior (OB) concepts help us predict and understand organizational events, adopt more accurate theories of reality, and influence organizational events more effectively. Organizational culture influences the behavior, attitudes, and overall effectiveness of employees. Organizations can achieve effectiveness when employees share values and commitment to organizational goals.
You will conclude this module with the study of the global market and how to manage across cultures.
After completing Module 2, learners should be able to:
1. Define organizational behavior.
2. Identify emerging trends in organizational behavior.
3. Compare how the characteristics of culture can influence the behavior and attitudes of employees.
4. Identify specific practices and programs used by organizations to facilitate socialization.
In this final module, Module 12, you will explore the inevitability of change. There are many internal and external forces that are triggering change in organizations. Effective managers view managing change as an integral responsibility fraught with difficulty.
In order to manage change we must explore structural, behavioral, and technological change programs and interventions. The best chance for success is accomplished by applying specific processes and interventions.
After completing Module 12, learners should be able to:
1. Identify some of the major reasons why people resist change.
2. Describe the seven-step model for organizational change.
3. Describe the sources of change and alternative change management.
4. Compare alternative interventions that management can implement to improve performance.